OneCoach Privacy Policy
Last updated: 19 March 2026

This Privacy Policy explains how OneCoach (“we”, “us”, “our”) collects, uses and protects your information when you use our website and mobile app (the “Service”).

By using OneCoach, you agree to the collection and use of information in accordance with this policy.

1. Information we collect

We may collect:

  • Account details: name, email address, password.

  • Training data: workouts, exercises, sets, reps, notes and goals.

  • Device data: device type, operating system, app version, crash and performance data.

  • Usage data: how you navigate and use the app (for example, screens viewed, features used).

We do not knowingly collect personal data from children under 13.

2. How we use your information

We use your information to:

  • Provide and maintain the Service.

  • Create and update your training plans and workout history.

  • Improve the app, fix bugs and analyse usage.

  • Communicate with you about updates, support and important notices.

  • Protect the security and integrity of the Service.

We do not sell your personal data.

3. Legal basis (UK & EU users)

If you are in the UK or EU, we process your personal data on the following legal bases:

  • To perform our contract with you (providing the Service).

  • Our legitimate interests (improving and protecting the Service).

  • Your consent, where required (for example, certain analytics or marketing).

4. Sharing your information

We may share your information with:

  • Service providers who help us run the app (for example, hosting, analytics, email).

  • Professional advisers (for example, legal or accounting) where necessary.

  • Authorities, if required to do so by law.

These third parties are only allowed to use your information to provide services to us and must protect it.

5. Data storage and security

We store data with reputable third‑party providers and take reasonable technical and organisational measures to protect it from unauthorised access, loss or misuse.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Data retention

We keep your information for as long as you have an account or as needed to provide the Service, comply with legal obligations, resolve disputes and enforce our agreements.

You can ask us to delete your account and data at any time (see “Your rights” below).

7. Your rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you.

  • Correct inaccurate or incomplete data.

  • Delete your data.

  • Restrict or object to certain processing.

  • Request a copy of your data in a portable format.

To exercise these rights, contact us at support@onecoach.app. We may need to verify your identity before responding.

8. Cookies and tracking

Our website and app may use cookies or similar technologies to:

  • Keep you signed in.

  • Remember your preferences.

  • Understand how the Service is used.

You can control cookies through your browser settings, but some features may not work properly if you disable them.

9. Third‑party links

The Service may contain links to other websites or services that we do not control. We are not responsible for their content or privacy practices. We recommend you review their privacy policies before providing any personal information.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the new version on this page and update the “Last updated” date.

If changes are material, we may also notify you in the app or by email.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

OneCoach
Email: daniel@onecoach.app.